Zibbet Review: Owner Andrew Gray Characterizes Customers on Forums as "Trolls" while Publicly Declaring He Supports All Sellers

Zibbet owner Andrew Gray joined in a private, invitation only group to encourage the shunning and manipulation of forum threads started by those with questions about the site.  Or in this case a thread that thanked folks for asking those hard questions.  The "trolls" in other words.

Publicly, of course, he claimed he and CEO Jonathan Peacock welcomed robust discussion.  But manipulation of the forum to suppress that kind of discussion by not responding to it and to instead bump "positive" threads, is encouraged by him.  Don't have your magnifying glass?  Here's what he says:
"This is super good advice and will definitely help Zibbet to stay strong.  "Don't feed the trolls"  This is fabulous & profound and the same time. :) A."

And a member responds, "Andrew this group has done an amazing job starting last night keeping the positive threads up and not responding to the obvious baiting.  They did a great job for this community." (Baiting being a thread thanking people for asking hard questions).

To which, Andrew Gray says, "Absolutely!  Good work folks.  the future for the Zibbet community is unquestionably productive, helpful, professional and fun.  Death to petty bickering! A."

Now this is a rare find, this group's posts were super secret so the rest of us only surmised it was being done based on observation of its members and the owner.   It was not private for a while today and these posts were public for all to see.  I showed it on twitter, and whoops!  It suddenly disappeared.

So while Andrew Gray is plotting privately with SOME of his customers to shut up OTHER customers, he's posting this publicly.

3. Giving oxygen to the "us vs them" rhetoric will not be tolerated (by anyone)
4. There is no such thing as favourites with admin. This notion is plain ridiculous.

from his scolding "It's Real Simple" announcement. http://community.zibbet.com/forum/topics/it-s-real-simple

The Zibbet owner mocks the perception held by many of his customers that there is a concerted effort that includes him to divide and conquer the forums to suppress questions everyone has a right to have answered, and systematically mutes without warning to ensure it when he and his "favourites" in his secret hidey hole haven't done a good enough job of it.

And people ask me why I want my money back?  Besides he and Jonathan Peacock saying they were submitting my items to 20 million buyers on The Find.com, when they weren't?   And concealed that info til outed?  $237.  I want it back.  These are not people I want to do business with.